FAQs

MyXP is a ministry committed to helping pastors solve the problems they face. What type of problems? The one’s you either don’t want to focus on, or simply don’t have the time to lean in to (find a full list of examples here). We serve as a remote Executive Pastor, coming alongside Lead Pastors to handle the mission-critical details of church management, thereby freeing the Lead Pastor to better focus on studying, writing, leadership, and pastoral care. MyXP provides you with virtually every benefit of an onsite Executive Pastor at a fraction of the cost.

There are two primary ways an Executive Pastor (XP) is essential.

First, Lead Pastors and volunteer administrators often don't have a good grasp of the intricacies of administrative systems, budgeting, expense management, and church legal issues. Most pastors have been specifically trained in theology, preaching, and counseling, but their traditional education may not have adequately covered the many logistical responsibilities that help make and sustain a dynamic, thriving church. MyXP brings expertise in all of these essential areas directly to your church.

Second, Lead Pastors only have so much bandwidth. Their primary responsibilities lie in preaching, teaching, leading, and caring for their church, as they should. The problem is, the other supporting areas are important and need to be done well, too. MyXP takes the burden and stress of these other roles off the Lead Pastor without the need to hire a full-time or even part-time staff member.

Because every church situation is unique, there isn't a set amount of time that will be committed to your church. However, we are confident that no matter what your needs are, you will feel fully supported.

The most important part of our relationship will be a bi-monthly connect with the Lead Pastor. The role of an XP is to implement the vision of the Lead Pastor of the church, so this connection is crucial. It's our heart to come alongside a Lead Pastor and be a support system for them and the vision God has called them to--just like any good XP should.

MyXP is conversant in most of the leading church management systems available. We have personally worked in churches with Fellowship One, Church Community Builder, The City, Breeze, and Planning Center Online. Even if your particular system isn't listed, we love figuring out new software and will ensure we are able to provide both support and coaching, regardless of your system. Full disclosure--we do have a favorite and while we are completely unsponsored we will work to ensure you understand what system we think is best for your church needs and why.

We are committed to staying proficient in all the current systems and will ensure we stay abreast of new ones as they are developed. This positions us to help you best review your needs as a church, the cost associated with your management system and, if helpful, make a recommendation for a solution that might better fit your needs. What's great is that we don't represent nor do we align ourselves with any one system. Our only goal is to ensure you have the right solution for your church.

And of course, we would love to help you with it!

Need help in an area not listed? We have a passion to serve the church and will do what we can. Just schedule an initial connect so we can discuss how we can partner most effectively with you and your church.

We aren't looking to provide you an assessment or report of our findings for the things we believe you should be doing and then say goodbye. We want to identify what needs to be done and then do it with you. We view ourselves as an active partner with your church, an integral part of how your church does what it does. And we want to ensure it's done well.

There are no contracts and no minimum commitments. Should myXP not live up to your expectations or you find these services are no longer needed, you can cancel with just 30-days' notice from the subsequent billing date--kind of like a gym membership.

Because we truly want to partner with your church, it would be our preference not to support you for a singular project but to instead understand how we can holistically support your church. Since there are no contracts or minumum commitments, we would recommend signing up for the monthly subscription even if you only have one project in mind to start. That way we don't have to worry about aspects that may be outside the originally-agreed scope of work because we are here to help you out in every way we can.

Our official connect will happen on a bi-monthly basis, but if you are stuck on something and would like to get on the phone, no problem. You will be able to schedule a 15 minute "I have a question" call as needed. You can also always reach out to us via email anytime as well.

No, we are happy to support Christian churches from across different denominational affiliations.

With our monthly subscriptions, you will get ongoing support in all the areas that myXP provides in the package you have signed up for. The only additional costs to you would be the purchase of any additional software or tools for solutions that your church needs. MyXP ensures proper nonprofit discounts are provided and is always working to ensure you get the best tools for the best prices.

The benefit to this approach is that instead of myXP owning the tools, your church will be the owner and myXP will be an administrator, as long as you are using our services. Should you decide to cancel at any time, you simply remove myXP as an admin and your church can continue to use the processes that have been set up for you. See the FAQ about what software tools we will be using below for more information on which tools you will be responsible for.

Basecamp: besides Zoom, this is the exclusive way that we will communicate with your church--its an expensive tool but don't worry-myXP foots the whole bill on this one no matter how many users you add. If Basecamp is a new tool to you, we have even created a few videos to help you get started.

Quickbooks Online: is the tool we use for bookkeeping and while there are a variety of other tools out there, this is the one we use. If you are a registered 501c3 we can help you get this for $75/year. If not we can likely save you money by billing you for this vs you paying Intuit directly. The QBO subscription is one that the church pays for. You can either rely on myXP to handle posting all your reports or ask us to add an unlimited number of reporting-only users.

Zoho Expense: is an app-based expense management tool that we use with any church that utilizes a church credit card. The cost is $4.25 per month per user paid by the church directly to Zoho Expense. Taking care of the setup and management of this tool is included in our Remote XP and Bookkeeping+ subscriptions. We also offer instructional videos that can be shared with staff members to make implementing this tool as easy as possible.

Quickbooks Online Payroll: is one of the best payroll processing options available. They are fully setup to support the unique payroll situations presented by churches, offer a portal for employees to view pay stubs and tax documents, issue digital 1099s to contractors, and more. Payroll is paid for by the church & pricing is dependent on if you need a timeclock and how many staff memebers you have. Payroll processing & the use of our onboarding tools is inlcuded in our Remote XP and Bookkeeping+ subscriptions. While we are supporting you, this is not a tool you will need to interact with at all.

Quickbooks Online Bill Pay: is the tool we use for processing bill payments for your church. There is a free plan that offers 5 free ACH payments each month, $1.50 checks, and additional ACH payments are $.50. There is also a plan that is $15, offers 40 included ACH payments each month with the same charge for checks and additional ACH payments.