FAQs

MyXP is a ministry committed to helping pastors solve the problems they face. What type of problems? The one’s you either don’t want to focus on, or simply don’t have the time to lean in to. We serve as a remote Executive Pastor, coming alongside Lead Pastors to handle the mission-critical details of church management, thereby freeing the Lead Pastor to better focus on studying, writing, leadership, and pastoral care. MyXP provides you with virtually every benefit of an onsite Executive Pastor at a fraction of the cost.

There are two primary ways an Executive Pastor (XP) is essential.

First, Lead Pastors and volunteer administrators often don't have a good grasp of the intricacies of administrative systems, budgeting, expense management, and church legal issues. Most pastors have been specifically trained in theology, preaching, and counseling, but their traditional education may not have adequately covered the many logistical responsibilities that help make and sustain a dynamic, thriving church. MyXP brings expertise in all of these essential areas directly to your church.

Second, Lead Pastors only have so much bandwidth. Their primary responsibilities lie in preaching, teaching, leading, and caring for their church, as they should. The problem is, the other supporting areas are important and need to be done well, too. MyXP takes the burden and stress of these other roles off the Lead Pastor without the need to hire a full-time or even part-time staff member.

Because every church situation is unique, there isn't a set amount of time that will be committed to your church. However, we are confident that no matter what your needs are, you will feel fully supported.

The most important part of our relationship will be a connect twice a month with the Lead Pastor. The role of an XP is to implement the vision of the Lead Pastor of the church, so this connection is crucial. It's our heart to come alongside a Lead Pastor and be a support system for them and the vision God has called them to--just like any good XP should.

We can support whatever church management system you use, and we love learning new ones. We do prefer Planning Center, and we will tell you plainly why when it fits your church.

We are committed to staying current on the leading systems. That lets us review your needs and the cost of your system and, if it helps, recommend something that fits you better. Our only goal is that you have the right solution, and of course we would love to help you with it.

Need help in an area not listed? We have a passion to serve the church and will do what we can. Just schedule an initial connect so we can discuss how we can partner most effectively with you and your church.

We aren't looking to provide you an assessment or report of our findings for the things we believe you should be doing and then say goodbye. We want to identify what needs to be done and then do it with you. We view ourselves as an active partner with your church, an integral part of how your church does what it does. And we want to ensure it's done well.

There are no contracts and no minimum commitments. Should myXP not live up to your expectations or you find these services are no longer needed, you can cancel with just 30-days' notice from the subsequent billing date--kind of like a gym membership.

Our heart is to partner with your church as a whole, so even for a single project we recommend Remote XP. There are no contracts and no minimum commitment, so you can start with Remote XP for the project in front of you, and we never have to worry about work that falls outside a narrow scope.

Remote XP includes two official connects a month. If you get stuck on something, you can schedule a 15-minute “I have a question” call as needed, and you can always email us.

No, we are happy to support Christian churches from across different denominational affiliations.

With our monthly subscriptions, you will get ongoing support in all the areas that myXP provides in the package you have signed up for. The only additional costs to you would be the purchase of any additional software or tools for solutions that your church needs. MyXP ensures proper nonprofit discounts are provided and is always working to ensure you get the best tools for the best prices.

The benefit to this approach is that instead of myXP owning the tools, your church will be the owner and myXP will be an administrator, as long as you are using our services. Should you decide to cancel at any time, you simply remove myXP as an admin and your church can continue to use the processes that have been set up for you. See the FAQ about what software tools we will be using below for more information on which tools you will be responsible for.

How we communicate: through your church's customer portal and by email.

QuickBooks Online: the tool we use for bookkeeping. Registered 501(c)(3)s pay $80 per year through a nonprofit discount via TechSoup, billed directly by Intuit. You can rely on us to post all your reports or ask us to add unlimited reporting-only users.

QuickBooks Online Payroll: priced by your staff size and pay schedule and billed directly by Intuit. We handle setup and filings end to end, so your team has no logins or busywork.

QuickBooks Online Bill Pay: free to use. ACH payments are unlimited and free, faster ACH is $10, and check payments are $1.50 per transaction on all plans.

Zoho Expense (optional): for churches that use company cards. $3 per user per month, billed directly by Zoho. Setup and management are included in Remote XP and Bookkeeping+.